voice messages she still insisted that she had called the correct number and left me a message.
When I stopped in to pick them up the owner tried to tell me that she had called me previously and left a voice mail to come in and get them. When I showed her my cell phone and explained that I had no missed calls or
They never called. I gave it a couple more days, called and was told they still weren't ready and then the young lady called me right back and said they finally found them.
I've given two stars because whoever they sent the pants to to be altered did a decent job. I would have gladly paid whoever that was twice the price if I could have dealt with them directly instead of being lied to and given the runaround by Presswell Cleaners.
I asked them to alter a pair of slacks for me and despite the five day turnaround time they told me it would take I decided to give them a try.
'They have two racks of people's clothing from which you can purchase. Good rule to practice is to ask the cost, before the service..Just saying.
Mistakes happen and sometimes things take longer than planned. That's a fact of life and understandable. But lying to your customers is never acceptable. Never.
When the quoted date to pick them up arrived they first lied and changed the pick up date because they still weren't ready. I had to stop in twice after that to try and get my slacks and they still weren't ready and was promised that they would call to let me know they were ready.
So, I was lied to about the time frame, despite what my ticket said, promised to receive a call ASAP when they finally arrived and then blatantly lied to after they broke their promise.
Presswell Cleaners is a US Laundry based in East Liverpool, Ohio. Presswell Cleaners is located at 15655 OH-170 R, East Liverpool, OH 43920, USA.
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